Smith.ai combines AI technology with trained human receptionists to answer calls, web chats, and handle intake for businesses. Their hybrid approach ensures complex calls are handled by real people while routine enquiries are managed by AI. Popular with law firms, home services and professional services.
Features
+Pros
- ✓Hybrid AI + human approach
- ✓Excellent for law firms
- ✓Wide CRM integrations
- ✓Professional quality
−Cons
- −Higher price point
- −US-focused — may not suit Australian businesses
- −Per-call pricing can add up
At a glance
- Pricing from
- US$292.50/mo
- Pricing model
- Per-call plans
- AU support
- —
- Australian-based
- No
- Free trial
- ✓ Yes
- Founded
- 2015
- Headquarters
- Palo Alto, California
Integrations
This may be an affiliate link. Disclosure
Need an AI receptionist for your clinic?
Sj iTech by Dr Peyman Obeidy builds AI voice receptionists specifically for Australian medical, dental, and allied health clinics — with practice management integration and healthcare compliance.
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